Get the most out of Salesforce.com
The Rochester Group will put you
on the inside track.
on the inside track.
Implementation
Development
Training
Development
Training
Get Started!
We offer a free up-front session to help you understand the ways that Salesforce.com could be used at your company and to evaluate the potential benefits for your business. It’s no risk conditioning that prepares you for a fast start. Contact Us
Try it out!
Salesforce.com
offers a 30-day
free trial!
What can Salesforce.com
do for you?
do for you?
Salesforce.com helps companies of all sizes to win more customers and ensure that they remain your customers for the long run. All at a lower Total Cost of Ownership thanks to Cloud Computing!
SALES & MARKETING
360° View of the Customer- Accounts & Contacts
- Leads & Campaigns
- Opportunities
- Forecasts & Analytics
- Approvals & Workflow
- Email capture integrated with Outlook
- Productivity tools
- Integrated Content Library
(sales material & internal documents) - Partner tools for collaboration and channel management
SERVICE
Robust Customer Relations Management
- Call Center
- Case/Ticket tracking
- Email in/out
- Customer chat
- Customer portal
- Idea Exchange
- Partner integration
- Google search ties to your problem solutions
- Social media tools
AND MORE
- Mobile app lite at no added charge
- YourCloud platform for unlimited customization
- 900+ integrated applications
- An application that fits YOU!
The Rochester Group makes it easy for you to make your
Salesforce.com implementation a success!
Salesforce.com implementation a success!
- Select the Right Version: Before you buy, we’ll help you decide on the version that best fits your business needs.
- Business Analysis Process: Our Level II Certified consultants work with you to review, analyze and optimize your business processes around Sales, Marketing and Customer Service.
- Configuration and Customization: We configure and, if necessary, customize Salesforce.com to work for you in the most effective and productive model for your business.
- Data Integration & Migration: We migrate your current data to Salesforce.com so that you have one official source for all sales and business information.
- System Integration: When needed, we integrate Salesforce.com with existing applications. We’re experts in interfacing with legacy applications.
- Dashboards & Report Generation: Salesforce.com has powerful reporting and dashboard capability. We help you create the metrics, reports and dashboards that provide dramatic insight into your business operations.
- Training: Training is essential for successful adoption of a new toolset. We endorse the excellent Salesforce.com on-line training as well as offering customized training that ties in your revised business processes. Training delivery can be in-person or remote.
- Support: We offer multiple support options from on-site to remote administration. Great coaching makes for a winning team! Work with the Level II Certified consultants at The Rochester Group and maximize your performance!
Small to mid-sized companies
Our Quick Kick program is designed for you! Rapid
implementation of Salesforce.com with minimal customization gets you up, running
and reaping the benefits of Salesforce.com in record time. It’s cost effective and you’ll
count your progress in days, not weeks.Enterprise level corporations
Larger companies have complex sales and marketing
environments. Our process results in a
Salesforce.com configuration optimized for your
operations. We bring the critical expertise
needed to build a roadmap to migrate your existing
systems and staff to Salesforce.com.